At all times during the term of this Agreement, we will respect your privacy and confidential information. Generally speaking, we will not disclose your personal, contact or medical information that we collect from you to any third party except with your approval or as permitted below.

Without limiting our commitment to protecting your personal and confidential information, we will:

  • comply with applicable laws and regulations in relation to protecting your personal or confidential information;
  • not sell your personal or confidential information to third parties;
  • not use your personal or confidential information except as permitted by this Agreement, the law or you.

We may, from time to time, use your personal information to contact you, send you information about us or our services, give you updates in relation to the NDIS, or to otherwise enable us to deliver the supports you engage us to provide.

In the course of us providing you supports, there may be circumstances where we are required to provide some of your information to third parties (e.g. to Other Providers). While you approve us disclosing your personal information in those circumstances, we will use our reasonable endeavours to disclose as little personal or confidential information about you as possible.

Further, there may be times where we are required by law to disclose your personal or confidential information. You agree that we may disclose your personal or confidential information in those circumstances, to the extent we are required to do so.