What We Do

We are a small, independent Plan Management and Coordination of Supports provider for NDIS participants. We do not have affiliations with any other service providers, so finding you the right supports based on your individual needs is our priority.

Our person-centred approach involves:

  • Listening to you
  • Supporting you to exercise choice and control
  • Identifying the best support for your needs
  • Freeing up more time for you and your family

What is Plan Management?

What is Plan Management?

Plan Management is the financial management of supports and services in an NDIS plan. This includes expense claims processing, financial reporting and ongoing management of the quality of the supports delivered.

When you meet with the National Disability Insurance Agency (NDIA) to initiate or review your plan, you have a range of options to help you manage the services and supports in your plan. You can choose to:

  • Self-manage: engage, manage and pay services and supports yourself.
  • Have the NDIA manage the payment of funds to providers on your behalf.
  • Choose a Plan Manager to manage your plan, and support your decisions and goals.
  • A combination of the above.

Using a Plan Manager provides you the flexibility to choose registered and non-registered services providers to deliver your services and supports. Plan Managers also allow you more time to spend doing the things you want, rather than making payments and filing paperwork.

What is a support coordinator?

A Support Coordinator helps you understand and implement the funded supports in your plan. This may include linking you to community, disability, mainstream and other government services in your area. Your Support Coordinators focus is on supporting you to build skills and connect you to services and supports that will help you achieve your goals.

Your Support Coordinator will can also assist you to negotiate prices for services and supports with providers. They will ensure service agreements and service bookings are put in place and providers are accountable for delivering the services described in their agreements. They support you to exercise choice and control, to direct your own care and access your local community.

One of the most important things a support coordinator can do, is assist you in planning ahead to prepare for your NDIS plan review. This includes coordinating reports from therapists, seeking quotes for supports from providers or researching supports and equipment that can help you continue to build your capacity and achieve your goals

When you engage us as Your Plan Managers, we put you at the centre of all decision making. It means you have choice and control, without having to spend hours dealing with bills, paperwork and phone calls (we can do all those bits for you!).

You can use the contact form to the right of this page or visit the Get in Touch page to contact us.