Our People

Canberra-based Plan Managers, Jennie Mitchell and Christina Schroeder, recognise one of the greatest strengths of the National Disability Insurance Scheme (NDIS) is that it’s designed to hand back choice and control to the people it serves. If you are an NDIS participant, or if you are caring for someone who is, engaging a QDMS Plan Manager gives you full control over decision making, but takes the worry and stress out of managing providers and paying bills.

Drawing on their own personal experiences, Jennie and Christina established Quality Disability Management Services (QDMS) to help people to identify and manage services with changes arising from the introduction of the NDIS. Being able to give families back their time together and improve the quality and enjoyment of life of everyone involved is what drives them, every day.

Christina Schroeder, Your Plan Manager

For 18 years, Christina was the main carer for a family member with an acquired physical disability. This has given her firsthand experience of how frustrating and overwhelming it can be to know where to start to identify and manage support services, along with coordinating medical appointments in an already busy life.

The introduction of the NDIS has provided choice and control but also a lot of administration and responsibly that is very time consuming. She understands how important getting the balance right when matching support services with the needs of participants, their families and carer network is.

As Your Plan Manager, Christina will use her extensive experience in the sector to identify the services and supports for you and your family to alleviate some of the stress – giving you back time for the important things.

Phone: 0411 219 312 | Email: christina@qdms.com.au

Jennie Mitchell, Your Plan Manager

Jennie undertakes a carer role for her father who was involved in a collision with a semitrailer and suffered an acquired brain injury; subsequently developing a rare degenerative condition called superficial siderosis.

With no family support in Canberra, Jennie’s personal experience navigating the disability support landscape to find services for her father was frustrating and challenging. With two young children and a full time executive job, it left her wondering how other people would manage – and still have time for themselves!

Most importantly, Jennie missed just spending time with her dad. The time they did spend together was taken up chasing providers, paying bills and searching for equipment suppliers.

As Your Plan Manager, she is dedicated to making sure other families don’t go through the same anguish by applying her exceptional stakeholder management and administrative skills, and using her knowledge of the complex disability services sector.

Phone: 0473 379 891 | Email: jennie@qdms.com.au

When you engage us as Your Plan Managers, we put you at the centre of all decision making. It means you have choice and control, without having to spend hours dealing with bills, paperwork and phone calls (we can do all those bits for you!).

You can use the contact form to the right of this page or visit the Get in Touch page to contact us.